Quality Reform in Abu Dhabi

Quality Reform in Abu Dhabi

In January 2017 the Health Authority - Abu Dhabi (HAAD) published their Policy for Quality and Patient Safety. This was a major initiative to guide local healthcare services towards a structured approach to quality and patient safety. With clear Structure, Process and Outcome expectations, this policy established and clarified minimum requirements for all HAAD licensed health facilities.


There is a strong emphasis on continuous quality improvement, learning, accountability and organisational change which enable the healthcare sector to provide care that is safe, effective, patient-centered, timely, efficient and equitable. With this aim of excellence, HAAD and Abu Dhabi Tourism and Culture Authority signed an agreement in May to establish medical tourism network. The goal is to develop an integrated and comprehensive network of best-in-class service providers based on their performance in the Abu Dhabi Quality Index Programme (JAWDA).


In August HAAD announced a Quality Reform in the Emirate of Abu Dhabi stating that, as per “Pay-for-Quality” program, those healthcare facilities scoring the lowest in the quality ranking will be strongly incentivized, maybe even financially, to correct their deficiencies. The aim of this program is to provide positive reinforcement to good-quality healthcare providers while discouraging poor performance. Another brilliant initiative to advance quality and patient safety in the region.


These recent changes are both rewarding and challenging, and will definitely advance quality and patient safety in Abu Dhabi. It will be interesting to see what new developments arise in the future.

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